Shipping policy
Last updated: 7/27/25
Thank you for shopping with Search Insomniac! We want to ensure you have a smooth and transparent experience with us. Please review our shipping policy carefully.
📦 Order Processing & Fulfillment
All of our products are made to order through our print-on-demand partner, Printify. Once your order is placed, it goes through the following steps:
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Order Processing: 1–3 business days
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Production (Fulfillment): 2–7 business days
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Shipping: Varies by destination and shipping method
Please note: Weekends and holidays are not counted as business days.
🚚 Shipping Times
Estimated delivery times (after fulfillment):
| Region | Estimated Shipping Time |
|---|---|
| United States | 3–7 business days |
| Canada | 5–10 business days |
| United Kingdom | 3–7 business days |
| Europe | 5–10 business days |
| Australia/NZ | 7–15 business days |
| Rest of World | 10–20 business days |
These are estimated timeframes. Delivery times may vary due to customs, weather, postal delays, or other unforeseen circumstances.
🌍 Shipping Locations
We currently ship to only the Unites States.
🧾 Shipping Rates
Shipping costs are calculated at checkout based on product, destination, and shipping method. Some items may ship separately to ensure faster delivery times.
🔄 Order Tracking
Once your order has shipped, you will receive a tracking link via email. Please allow 24–48 hours for the tracking information to update.
⚠️ Shipping Delays or Issues
Since our products are fulfilled by third-party providers through Printify, we are not responsible for shipping delays caused by:
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Carrier issues (e.g. USPS, FedEx, DHL)
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Customs or import processes
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Incorrect shipping addresses provided by customers
If your package seems lost or delayed, contact us at [your support email] and we’ll work with Printify to resolve the issue.
❌ Incorrect Address or Delivery Issues
Please double-check your shipping address at checkout. If a package is returned due to an incorrect or incomplete address, reshipping fees will apply.
📦 Lost or Damaged Items
If your item arrives damaged or gets lost in transit, please contact us within 30 days of the delivery date (or estimated delivery date). We'll file a claim with Printify and either issue a replacement or refund.
👕 Made-to-Order Notice
All items are made specifically for you. Because of this, we do not accept returns or exchanges for reasons such as wrong size or change of mind. Please refer to our [Size Guide] and [Return Policy] for more info.